One platform. Every feature your team needs.
InfoPilot.ai brings together AI automation, omnichannel messaging, team collaboration and enterprise-grade security in a single, easy-to-use platform — so you can focus on customers, not tools.
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Connect every channel in a few clicks
Stop juggling separate apps for WhatsApp, Messenger, Instagram, Telegram, Slack and Zendesk. InfoPilot.ai brings all your customer conversations into one shared inbox — so nothing slips through the cracks and every agent always has full context.
- WhatsApp, Messenger, Instagram, Telegram, Slack, Zendesk
- Built-in website chat widget, ready in minutes
- One shared inbox for your entire team
- WooCommerce integration for e-commerce support

Build a smart chatbot in minutes — no code required
Train your AI on what you already have: upload FAQ documents, paste your website URL or import PDF and DOCX files. The chatbot learns your business instantly and starts handling routine questions on autopilot — so your agents focus on conversations that truly need a human touch.
- GPT-powered chatbot with natural language understanding
- Train via URL, FAQ uploads or PDF/DOCX import
- Instant, consistent answers around the clock
- Zero coding — set up in minutes

Serve a global audience without language barriers
InfoPilot.ai detects each visitor's language automatically and responds in that language — whether it's your AI bot or a live agent. With instant translation built in, your team can serve customers across 20+ countries without missing a beat.
- Automatic language detection on every incoming message
- Instant real-time translation for agents and bots
- Consistent quality service in every language
- Active in 20+ countries worldwide

One control panel for your entire support operation
Assign conversations to the right agent, group your team into departments, define routing rules and leave internal notes — all from a single dashboard. Monitor response times, agent workloads and customer satisfaction in real time, with no extra tools needed.
- Assign agents and define departments with ease
- Smart routing rules to reach the right team
- Internal notes and collaborative conversation view
- Real-time performance analytics and live monitoring

Save 40%+ of your team's time with smart automation
Set up automated workflows to handle routine replies, qualify leads before a human steps in, capture contact details pre- and post-sale, and dynamically assign tasks based on context. InfoPilot.ai does the repetitive work so your team can focus on high-value conversations.
- Automate FAQs, greetings and out-of-hours replies
- Lead qualification and contact capture flows
- Dynamic task assignment based on conversation context
- Save 40%+ on daily operational time (McKinsey Digital, 2023)

GDPR-compliant by design — your data stays yours
Every InfoPilot.ai account runs on a dedicated database — your customer data is never mixed with another company's. Customers can view, export or permanently delete their data at any time. Built-in encryption, access controls and audit logs keep your operation secure and fully compliant.
- Dedicated database per account — no shared data
- Full data portability: view, export or delete anytime
- End-to-end encryption and role-based access controls
- Audit logs and GDPR Article 17 right-to-erasure support
Built for teams that want to move fast
Every plan includes the full feature set — no hidden add-ons, no nickel-and-diming.
Omnichannel inbox
All channels in one place
AI chatbot
GPT-powered, no coding
Auto-translation
Serve customers in any language
Team management
Agents, roles & departments
Smart automation
Workflows that save 40%+ time
GDPR compliance
Dedicated DB, full data control
Analytics & reports
Real-time performance insights
Works on any device
Desktop, tablet and mobile
Role-based access
Granular permissions for every team
Multi-agent support
Scale your team as you grow
Live agent handoff
Seamless bot-to-human escalation
Ticket management
Track, prioritise and resolve
See InfoPilot.ai in action — start free today
Join professionals and companies in 20+ countries automating support and capturing more leads with InfoPilot.ai.