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Our story

The team putting support on autopilot

We believe every professional and every company — regardless of size or budget — deserves world-class AI-powered customer support. InfoPilot.ai was built to make that a reality: no code, any channel, any language.

InfoPilot.ai team managing AI-powered customer support
Our mission

AI-powered support, accessible to all

InfoPilot.ai is an all-in-one SaaS platform to build and manage AI chatbots and a multi-agent help-desk across web, WhatsApp, Messenger, Instagram, Telegram and more — all from a single smart dashboard. Every customer gets a dedicated database, so your data is always yours and fully GDPR-compliant. We handle the technology so you can focus on what matters: your customers.

No code required
Any channel
Any language
GDPR by design

Real results, backed by data

40%+
time saved on daily operations McKinsey Digital, 2023
+27%
more sales opportunities HubSpot Research, 2022
91%
customer satisfaction rate Zendesk Benchmark, 2023
20+
countries already using InfoPilot
What we stand for

Built on principles that last

Four commitments that guide every decision we make — from product design to customer relationships.

Customer obsession

Every feature, every update and every support response starts with a single question: how does this make life better for our customers?

Privacy & data ownership by design

Each customer gets a dedicated database. Your data is never shared, always yours, and deletable at any time — GDPR compliance built in from day one.

Automation with a human touch

AI handles the volume; your team handles the moments that matter. InfoPilot keeps both in perfect sync — automated where it counts, human where it shines.

Global & multilingual by default

Customers speak every language. InfoPilot auto-detects and responds in the right language, instantly — so no conversation is ever lost in translation.

UK + EU partnership

Two companies, one platform

InfoPilot.ai is the result of a transeuropean partnership combining UK go-to-market reach with Romanian engineering excellence.

Distributor

Reload People Ltd.

United Kingdom

Reload People is the commercial engine behind InfoPilot.ai — driving go-to-market strategy, partnerships and customer success across Europe and beyond.

Developer

RZX Evolution Dev Srl

Romania

RZX Evolution Dev is the engineering heart of the platform — a dedicated team of developers building, maintaining and continuously improving InfoPilot.ai to meet the highest standards.

Ready to put your support on autopilot?

Join professionals and companies in 20+ countries automating support and capturing more leads with InfoPilot.ai.