Have your Zalo and website communication in one place. Receive messages sent to your Zalo Official Account and reply to them directly from InfoPilot dashboard.
Automatically routes Zalo conversations to the specific department of your choice.
Anyone who messages you will be added to your InfoPilot using their Zalo profile picture and name.
Receive email, SMS, and push notifications when you receive new messages in Zalo.
Instantly receive and respond to messages sent to your Zalo Official Account from the InfoPilot dashboard. The integration supports attachments, documents, photos, videos, audios, and more.
Integrate OpenAI and Dialogflow chatbots into your Zalo Official Account and automate your communication within Zalo as well.
Our integration is the most advanced on the market and provides unique and innovative features.
The following features work also with WeChat. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect the user's language on the fly by analyzing the user's messages sent to Zalo.
Connect the chatbot to your Zalo Official Account and use one chatbot for all channels.
Send and reply to Zalo messages, emails, chats and more from the admin area of InfoPilot.
Zalo conversations and messages support agent routing and related features.