Automatically synchronize Zendesk customers with InfoPilot, view Zendesk tickets, or create new ones without leaving InfoPilot, and more.
Tickets Synchronization
InfoPilot will automatically displays the Zendesk tickets of the active InfoPilot user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
Zendesk tickets syncronization
Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert InfoPilot conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in InfoPilot dashboard.