Manage users quickly and easily thanks to a fully-featured user management system made with Support Board. Provide a great user experience for both users and agents.
We offer complete user management. Allow visitors to register and log in directly from the chat. Personalize the registration form with custom fields, and require registration before starting a chat.
Keep your most important customer data in one place. Create new users on the fly, edit existing ones, limit agent privileges and view or edit user details directly from your conversations.
Search for users by name, email or any other custom field, and then sort and filter them instantaneously from the user table. View and engage online users by sending the first message.
Improve customer support with more data and automatically gleans useful information about the user. From country to local time, context is key – and our goal is to keep your customers happy in the long term.
Detect the user's language on the fly by analyzing the user's messages. This feature is powered by Google Cloud and can be used in conjunction with real-time message translations.
Amplify the power of the tools mentioned on this page by pairing marketing tools with the chat bot. The bot can automate everything, including replying to user questions related to marketing campaigns. By doing this, the chat bot can improve the customer experience while saving you time and hard work.
Effortlessly bulk import users, including their custom attributes, from CSV files with ease.
Trigger different chatbot flows or automations based on specific user details like language and country.
Allows the chatbot and external sources to gather user details for you in a conversational way.