InfoPilot.AI comes with a full range of features that help you save your agents' time. Arm your team with the right tools and improve the efficiency of your customer service.
The InfoPilot.AI administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer or and any other app on your mobile device.
Use InfoPilot.AI with WordPress and automatically synchronize your WordPress users and admins. Your agents can also log into the admin area without entering WordPress.
InfoPilot.AI is fully multilingual, with RTL direction and translations in 41 languages. You can add new translations to make your custom content multilingual. Automatic language detection solutions are available.
Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.
Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility.
Let's your users choose the right department before starting a conversation. Assign departments to agents so they will have access only to the conversations assigned to them.
Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy!
Speed is everything! InfoPilot.AI can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources. The source code is also ultra-compact.
You’ll love our vast set of features. There will be even more of them available in the future.
Our support team is always available to help you, 24/7.
See when the user has read your message and the message has been sent.
Users can see when agents are online – and when they’re typing a new message.
Send multiple attachments and media. Open and view images in a lightbox.
Dynamic timetable that displays office hours in the user’s local time.
Our panel is fully responsive and optimized for smartphones and tablets.
