[ Enjoy more features than ever. New features coming soon ]

Improve Your Workflow with Innovative Features

InfoPilot.AI comes with a full range of features that help you save your agents’ time. Arm your team with the right tools and improve the efficiency of your customer service.

Progressive Web App

The InfoPilot.AI administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer or and any other app on your mobile device.

WordPress Integration

Use InfoPilot.AI with WordPress and automatically synchronize your WordPress users and admins. Your agents can also log into the admin area without entering WordPress.

Multilingual and RTL

InfoPilot.AI is fully multilingual, with RTL direction and translations in 41 languages. You can add new translations to make your custom content multilingual. Automatic language detection solutions are available.

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  Already translated in 41 languages
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  Option to easily add new translations

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  Automatic language detection

Privacy Acceptance and GDPR

Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.

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  Europe GDPR and privacy terms acceptance
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  Multilingual

Inline Panel and Full Screen Chat

Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility.

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  Customization flexibility
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  Modern and minimal design

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  Lightweight and fast
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  Easy to use

Departments

Let’s your users choose the right department before starting a conversation. Assign departments to agents so they will have access only to the conversations assigned to them.

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  Let’s users choose departments
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  Route conversations to the right agent

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  Set department image

Design Customization

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy!

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  Set the header background image
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  Change agents or brand headers
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  Adjust colors
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  Fully white label

Built with Performance in Mind

Speed is everything! InfoPilot.AI can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources. The source code is also ultra-compact.

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  Fully asynchronous, on admin and front-end.
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  Resource-saving mode when the chat is inactive
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  Built for high-traffic websites
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  Built for limited-resource hosting
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  Ultra-compact source code

Additional Features

You’ll love our vast set of features. There will be even more of them available in the future.

Premium Support

Our support team is always available to help you, 24/7.

Read and delivery status

See when the user has read your message and the message has been sent.

Online and Typing Status

Users can see when agents are online – and when they’re typing a new message.

Attachments, Media and Lightbox

Send multiple attachments and media. Open and view images in a lightbox.

Office Hours and Timetable

Dynamic timetable that displays office hours in the user’s local time.

Responsiveness

Our panel is fully responsive and optimized for smartphones and tablets.

Compatibility

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  Pusher
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  WordPress
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  PHP
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  Laravel
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  CodeIgniter
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  Joomla
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  Drupal
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  Magento
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  Any PHP CMS