– Zendesk

Zendesk Integration with InfoPilot

Automatically synchronize Zendesk customers with InfoPilot, view Zendesk tickets, or create new ones without leaving InfoPilot, and more.

Tickets Synchronization

InfoPilot will automatically displays the Zendesk tickets of the active InfoPilot user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.

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  Zendesk tickets syncronization
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  Automatic ticket update with latest messages

Conversion to Zendesk Ticket

Convert InfoPilot conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in InfoPilot dashboard.

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  Converts chats in Zendesk tickets
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  Automatic synchronization and user creation